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Before you write — a few helpful notes

New clients requesting colour services are asked to include a brief hair history in their message — previous chemical treatments, current condition, and a target reference if available. This allows us to confirm appointment length and flag whether a prior consultation call is required. For skincare enquiries, a brief description of your current concerns and any products you are using regularly helps us route your booking to the right appointment type. Nail enquiries for detailed art should include a reference image. Walk-in visits are not accepted at Mintbterra — all services are by pre-scheduled appointment only.